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Data Deletion & Account Requests

You may request deletion of eligible account information, subject to legal, fraud-prevention, payment, safety and dispute-retention requirements.

How to request

Use the support/contact channel available inside your MyBuddyly account and request “Account and Data Deletion”. Include the account email and any required verification information.

What may be retained

Certain transaction, security, complaint, KYC or audit records may need to be retained for legitimate operational or legal reasons. Such retained information will not be kept longer than reasonably necessary for the applicable purpose.